Austin Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 1:00 PM
5

I used to bring my car when I lived in Austin several years ago, and when I moved back I knew where I wanted to take my car for maintenance and repairs. The mechanics here are fair and don't try to take advantage of you. They clearly communicate what is wrong with your car, what problems result from those issues, and what it will take to fix it. I have found that they consistently charge below what other shops in Austin charge to fix the same problem.

5

Fantastic shop. The guys here absolutely could have fleeced me on my brake situation, but they let me know the work I was asking for wasnt necessary and went out of their way to instead do a minor adjustment that fixed my problem. Absolutely will be visiting again

5

I stopped by Ben white Automotive because my steering wheel locked while I was driving on the highway. As scared as I was I did not know what to expect. I dont know his name in specific that helped me. But He was so nice and so generous I HIGHLY recommend Ben white automotive. They did not have to do what they did for me. Thank you guys so much!!

5

Don't want to get ripped off? Go see Gary at BWA. Talked me out of $6K in repairs on my vehicle that any other shop would have taken... who does that?? An honest guy and honest shop. Earned my future business.

5

I will never take my car anywhere else. Gary was friendly, helpful and honest. They were quick and fair with their pricing. I found my new shop!

5

I have always had a great experience taking my car to this shop. They have been quick, honest, cost-effective, and haven't tried to up-sell me on maintenance my car didn't need at the time. They were even very enthusiastic and knowledgeable when offering me advice on a new car purchase. They are now my go-to for automotive care.

5

New To Texas and very skeptical of mechanics. Reading the reviews I decided I’d check Ben white. I walked in with no appointment. Gary was very down to earth quoted me on a diagnostic for my overheating problem on my Infiniti. It was very fair. Quoted me for 30 min and an hour depending on how long it took. They squeezed me in, in a reasonable amount of time. The diagnostic was done rather quickly. He educated me on what I needed to do, Best part is he was honest and gave me my options based on my budget and overall health of my car. I will be taking my car back here. Thank you guys!!

5

My car was making a sound and I called and spoke with Gary. He informed me there would be a $100 plus per hour diagnostic fee to determine what the problem was. When I arrived at the shop Gary and I went for a quick ride and within three minutes Gary diagnosed the problem as a power steering issue. He did NOT charge me the 1 hour - $100 plus diagnostic fee. His mechanic fixed my problem and I was out the door in no time at all. I’ve never had a better experience dealing with an auto shop. Gary was honest and fast and when I need ANYTHING else done on my car I will ONLY bring it to Ben White Automotive. TRULY and exceptional experience!!

5

This is the only place I feel comfortable taking my car to be fixed. They don't overcharge, they are extremely efficient, and very kind. Gary is very friendly and always puts a smile on my face when I drop my car off. I highly recommend taking your car here for any kind of maintenance.

5

Fantastic Speedy Service! I've brought my 2012 Hyundai Elantra to Ben White Auto once before, for a different issue. This time I brought it as I basically shattered my under car shield and needed to at minimum remove, if able to replace. I called at 9am, they saw me at 9:45, they ordered me a part while I did some errands, installed it and my entire issue was solved by 12:30pm. Fast, efficient, and friendly service. Gary is fantastic and I appreciate that he was able to see me on short notice and was able to get the part needed delivered and installed all by 12:30pm. And it didn't break my wallet!!

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